AB2Cue Productions, Inc. — Privacy Policy

Effective Date: 10/7/2026

This Privacy Policy describes how AB2Cue Productions, Inc. (“we,” “us,” “our”) collects, uses, discloses, and protects personal information you provide on our website, through SMS/MMS, or via other communications related to our services. By using our website, texting our number, or working with us, you agree to the terms below.

1. Information We Collect

We collect the following types of information when voluntarily provided:

Contact Information: name, email address, postal address, phone number (including mobile).
Communications: messages, texts, emails, or any correspondence you send to us.
Usage & Technical Data: IP address, browser type, device information, pages visited, referring URLs, timestamps, and other analytics.
Contract / Agreement Info: data you provide in event contracts, order forms, or client agreements.
Transactional Data: payment data or billing information (if applicable, in connection with services).

We do not collect sensitive personal information (e.g., social security numbers) unless explicitly needed in a contract, and if so, we protect it in compliance with applicable laws.

2. How We Use Your Information

We use your information for:

Service & Event Coordination: to communicate with you about event logistics, scheduling, real-time updates, and support.
Client Support: for responding to inquiries, troubleshooting, and providing assistance.
Internal Analytics & Improvement: to understand how users interact with our site and services, and to improve our offerings.
Compliance & Legal Purposes: to comply with legal obligations, resolve disputes, and enforce our agreements.

We will not use your number or contact info for unsolicited marketing or promotions outside the scope of your working relationship with us, unless you explicitly consent otherwise.

3. SMS / Text Messaging (SMS / MMS) Details & Consent

Because we offer text messaging as part of our client communication:

Consent: We only send SMS/MMS messages to clients who have provided their mobile number directly to us (verbally, email, contract, or inbound SMS). You will not receive messages unless you have given permission.
Purpose: Texts are strictly for one-to-one communications pertaining to event coordination, logistics, confirmations, updates, or client questions.
Opt-out & Help Instructions: At any time, you may reply STOP to opt out of receiving further messages. You may reply HELP for assistance or contact options.
Msg & Data Rates: Standard carrier message and data rates may apply.
No Sharing of Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share & Disclose Information

We do not sell or lease your personal information to third parties. We may share your data in limited circumstances:

With service providers or partners who assist us (e.g. analytics, IT, hosting). They must agree to confidentiality and only use your data to provide services to us.
When required by law, regulation, subpoena, or legal process.
To protect or enforce our rights, property, or the safety of clients, staff, or third parties.

We do not share mobile opt-in or consent data for marketing.

5. Cookies, Tracking & Analytics

We use cookies, web beacons, and similar technologies to:

Understand how you browse our site, which pages you visit, and how you arrived here
Improve site performance and user experience
Provide internal site metrics

You can disable or block cookies via your browser settings (but note, some site functionality may be impacted).

6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction (e.g. SSL/TLS encryption). However, no data transmission over the Internet is 100% secure. You acknowledge that absolute security cannot be guaranteed.

7. Retention & Deletion of Data

We retain personal information for as long as necessary to fulfill the purposes described (e.g. event lifecycle, legal obligations, dispute resolution).
If you request deletion of your data and there is no ongoing contractual or legal reason to retain it, we will:

Remove data from our active systems
Instruct service providers to delete or anonymize your data

We may retain certain data when required by law, for security, or as permitted under applicable law.

8. Minors

We do not knowingly collect personal information from children under the age of 13. If you believe we have collected data from a minor, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we make significant changes, we will notify you (e.g. via email or a notice on our website). Continued use following changes constitutes acceptance of the updated policy.

10. Your Rights & Contact Info

Depending on your jurisdiction, you may have rights to:

Access, correct, or update your personal data
Request deletion (subject to exceptions)
Object to processing in certain cases
Withdraw consent for messaging

To exercise these rights or ask privacy questions, contact:

AB2Cue Productions, Inc.
164 Fillmore St
Staten Island, NY 10301
Email: andyb@ab2cue.com
Phone: (347) 331-0691